FAQ

Frequently Asked Questions

Delays may occur due to courier issues, remote locations, or unforeseen events. If delivery fails due to incorrect address or unavailability, re-shipment charges may apply. In rare cases of lost shipments, we will investigate and provide refund or reshipment.

We ship to all major cities in India. Delivery typically takes 3–7 business days (standard) or 1–3 days (express) depending on your location. Timelines are approximate.

Refunds are credited to the original payment method and may take 5–10 business days depending on your bank or payment provider.

We support UPI, credit/debit cards, net banking, and other secure online payment options.

We accept returns only for defective, damaged, or incorrect products. You must contact us within 7 days of delivery with photos. The product must be unused, sealed, and in original condition. After inspection, we will issue a refund or replacement.

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.

We accept returns only for defective, damaged, or incorrect products. You must contact us within 7 days of delivery with photos. The product must be unused, sealed, and in original condition. After inspection, we will issue a refund or replacement.

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.

Refunds are credited to the original payment method and may take 5–10 business days depending on your bank or payment provider.

We support UPI, credit/debit cards, net banking, and other secure online payment options.

Delays may occur due to courier issues, remote locations, or unforeseen events. If delivery fails due to incorrect address or unavailability, re-shipment charges may apply. In rare cases of lost shipments, we will investigate and provide refund or reshipment.

We ship to all major cities in India. Delivery typically takes 3–7 business days (standard) or 1–3 days (express) depending on your location. Timelines are approximate.

For other dedicated support

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people@intimatetribe.com
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Crafted with Body-Safe Quality
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Delivered with Care
Comfort-First Design
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Crafted with Body-Safe Quality
Crafted with Body-Safe Quality
Support You Can Trust
Support You Can Trust
90-Day Peace of Mind
90-Day Peace of Mind
Delivered with Care
Delivered with Care
Comfort-First Design
Comfort-First Design
Crafted with Body-Safe Quality
Crafted with Body-Safe Quality
Support You Can Trust
Support You Can Trust
90-Day Peace of Mind
90-Day Peace of Mind
Delivered with Care
Delivered with Care
Comfort-First Design
Comfort-First Design
Crafted with Body-Safe Quality
Crafted with Body-Safe Quality
Support You Can Trust
Support You Can Trust
90-Day Peace of Mind
90-Day Peace of Mind
Delivered with Care
Delivered with Care
Comfort-First Design
Comfort-First Design
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